Dispatch Time:
All orders are usually dispatched within 1–2 working days. You’ll receive a tracking link as soon as your order is shipped.

Delivery Time:
We deliver across India in 3–6 business days after dispatch, depending on your pin code. Metro cities may receive faster delivery.

Shipping Charges:
Shipping is Free on all Prepaid Orders.
A flat ₹80 shipping fee is applicable on Cash on Delivery (COD) orders.

Cash on Delivery:
COD is available for most pin codes in India. Please ensure someone is available to receive the parcel at the delivery address.

Tracking Your Order:
You will get an SMS and email with tracking details once your order is shipped. You can also contact our team on WhatsApp for live updates.

Packaging:
Every Ornaza Jewels product is packed in our premium gift box — perfect for gifting and storage. We take extra care to ensure your jewellery reaches you safely.

Delays:
In rare cases like natural calamities, strikes, or high-volume sales, your delivery may take slightly longer. We’ll keep you updated if any such situation arises.

International Shipping:
We currently do not offer international shipping. But don’t worry — we’re working on it!

Need Help?
WhatsApp us at +91 9998081083
or email at ornazajewels@gmail.com